Privacy Policy - Gardener Balham

Effective Date: April 27, 2024

At Gardener Balham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information on how you use our website, including pages visited and actions taken.
Marketing and Communications Data: Preferences for receiving marketing materials and communication preferences.

2. How We Use Your Information

The information we collect is used for various purposes, including:

Providing Services: To deliver and manage our gardening services effectively.
Improving Our Services: Analyzing usage data to enhance our website and services.
Communication: Responding to inquiries, providing updates, and sending promotional materials.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: When processing is necessary for a contract we have with you.
Legal Obligation: When required by law to process your data.

4. Data Sharing and Disclosure

We do not sell or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

4.1 Third-Party Services

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Restriction of Processing: You can request the restriction of processing your data under specific circumstances.
Data Portability: You can request to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes, including direct marketing.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our site, enabling us to improve its functionality and tailor our services to your needs.

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us analyze website usage and performance.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

8. Children's Privacy

Our services and website are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].