Terms and Conditions - Gardener Balham
Welcome to Gardener Balham. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Introduction
These Terms and Conditions govern the provision of gardening services by Gardener Balham. They outline the expectations and responsibilities of both the service provider and the client.
2. Services Provided
Gardener Balham offers a range of gardening services including, but not limited to:
- Garden maintenance
- Lawn care
- Planting and landscaping
- Weed control
- Pruning and trimming
Each service is tailored to meet the specific needs of our clients, ensuring high-quality results.
3. Booking and Scheduling
To schedule a service, clients must contact us through our designated channels. We strive to accommodate preferred dates and times, subject to availability.
3.1 Confirmation
Once a booking is made, a confirmation will be sent to the client detailing the service specifics, date, and time.
3.2 Rescheduling
Clients may request to reschedule appointments at least 24 hours in advance. Failure to provide adequate notice may result in additional charges.
4. Payment Terms
Payment for services is due upon completion unless otherwise agreed upon. We accept various payment methods for your convenience.
4.1 Pricing
All prices are listed in GBP and are subject to change based on the scope of work. Clients will be informed of any price adjustments prior to service.
4.2 Late Payments
Late payments may incur a penalty fee equivalent to 5% of the outstanding amount per week.
5. Service Policies
To ensure the best outcomes, the following policies are in place:
- Access: Clients must provide access to the property at the scheduled time.
- Safety: All gardening activities will adhere to safety standards to protect both the client and our staff.
- Materials: Any materials or plants provided by the client must be suitable and in good condition.
6. Cancellation Policy
Clients may cancel services up to 24 hours before the scheduled time without incurring fees. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
7. Liability
While Gardener Balham strives to provide excellent service, we are not liable for any unforeseen damages or losses incurred during the provision of our services, except in cases of gross negligence or deliberate misconduct.
8. Changes to Terms and Conditions
Gardener Balham reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes and continued use of services constitutes acceptance of the updated terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the UK.
10. Privacy Policy
Your privacy is important to us. Any personal information collected will be handled in accordance with our Privacy Policy, ensuring confidentiality and security.
11. Client Responsibilities
Clients are expected to:
- Provide accurate information regarding the services required.
- Ensure the safety and accessibility of the work area.
- Communicate any special requirements or concerns in advance.
12. Termination
Either party may terminate the service agreement with written notice. Termination requests should clearly state the reason and desired effective date.
13. Force Majeure
Gardener Balham is not responsible for delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, acts of government, or other unforeseen events.
14. Intellectual Property
All content provided by Gardener Balham, including designs, plans, and promotional materials, are the intellectual property of the company and cannot be reproduced without explicit permission.
15. Feedback and Complaints
We value client feedback and strive to address any concerns promptly. Clients are encouraged to provide feedback to help us improve our services.
16. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
17. Entire Agreement
These terms constitute the entire agreement between the client and Gardener Balham, superseding all prior agreements or understandings.
18. Amendments
Any amendments to these terms must be made in writing and signed by both parties to be effective.
By engaging Gardener Balham's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.